Section Title
Privacy Policy
Use of Your Personal Data
1. Our principles of data protection
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.
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Transparency: We process personal data in an open, honest and transparent way.
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Enablement: We use data to enable connections between individuals and employers, finding the right role for the right person.
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Security: We ensure security through good organisational practice as well as technical measures, this is at the heart of what we do.
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Accountability: We promote the practice of good governance, and responsibility that comes with processing personal data.
You can find out more information about the ‘GDPR’ on the Information Commissioner’s website. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. If you need more information, please contact admin@dclpglobal.com.
2. Who is DCLP Global Services?
We are a specialist firm of consultants based in Analyst House, 20-26 Peel Road, Douglas, Isle of Man IM1 4LZ. We are a Data Controller and are responsible for determining what personal data is processed and for that purpose. You have rights about how we process your data which are listed in the section “Your Privacy Rights” below.
3. What information do we collect?
From the moment you contact us, whether it be via email, telephone, visiting our website, or some other means, we start collecting information about you. In some cases, this is done when you provide information to us directly, but other times it may be collected automatically.
When visiting our website
1. Data types we collect
We may use session cookies for our own use and management and to allow the website to function as expected. Our webservers themselves may log IP addresses as part of their normal function.
We may hold the additional following information categories:
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Contact Details
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Data that can identify you
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Location
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Cookies with your ID
2. How and why we use the data
Our own cookies are sometimes used to enable functionality on the website, and if you disable these the website may not perform as expected, or you might have limited access to areas for features.
We hold the information you send us in order to assess how we might best assist you, and to allow you to make enquiries into our services.
3. Third parties who have access to this information
Cookies we use for our self to enable functionality on site – often referred to as ‘first party cookies’ are never shared with third parties. IP addresses on webserver logs are never shared with third parties unless in response to an incident or if requested through a valid legal request.
We will not share your information with third parties without contacting you first and asking for your written consent.
5. When registering or logging into our website
You can complete the form on the Contact Us page of our website to share and receive information with us. When you complete this form on the website, you may supply additional information in accordance with the conditions on that page.
4. The lawful basis for holding this information
IP addresses may be retained in other logs from our webserver. These are not shared with any third parties and held under the lawful basis of Legitimate Interest. This is because we have a legitimate interest to ensure potential cyber-attacks against our website are logged. The data is retained for 1 month unless an incident occurs in which case we may assess a longer retention period.
To submit your contact details, we must set some ‘first party session’ cookies which could be used to identify you. These are exempt from requiring consent and are just used to enable the functionality of the website.
Your Privacy Rights
You have rights over how we store and process your data.
1. You can choose not to provide us with personal data
If you choose not to provide us with personal data, you can use our website, but you will not be able to contact us, and we will not be able to identify services which might be of interest to you.
5. You have the right to object to, or restrict the processing of your data
If you don’t want us to delete your data, but you wish for processing of some or all of it to be stopped, then you can request us to restrict the processing. However, this may seriously limit the services we can offer you.
3. You can request that we don’t use your data for marketing to you
We may also contact you about our services. If we intend to share your information with third parties, we’ll let you know. You can opt-out from marketing by sending us an email to admin@dclpglobal.com.
6. Data portability
Data Portability applies when you have provided information in electronic means that is automatically processed. The functionality of our website does not include such systems.
4. You have the right to access the information we hold on you
If you wish to know what information we hold on you, please email us at admin@dclpglobal.com and within one month we will send you information we may hold on you, for example:
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The categories of data
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The reason or purpose we are using your data
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How long we plan to hold your data for
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The categories of any third parties we may disclose your data to
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Your rights on our use of your data
In some cases, there may be a conflict whereby providing your data infringes the rights and freedoms of another party, or an outstanding legal matter, which means that some of the data cannot be shared with you. In that case, we will tell you that we can’t meet your request for this reason.
7. You have the right to have all your data erased
You have the right to request that we erase all the information we have about you. Contact admin@dclpglobal.com to find out how we can do this for you. There are sometimes limitations, for example during a legal dispute where we may be required to retain information, or where the information is still necessary in the performance of a contract that we have but if that is the case, we will let you know.
8. You can complain
You have a right to complain about the way we process your data to the Isle of Man Information Commissioner, which is our Supervisory Authority. If you have a complaint, we’d like to ask if you would contact us first to see if we can resolve your concern.
Data Security
The data you provide to us on this website does not get transferred outside of the EU. Our website uses encrypted communications across the entire site. Data stored on our servers are in a physically secure data centre, backed up, and encrypted. All systems will have some weakness that a dedicated and skilled hacker can exploit, but we review our security measures regularly and ensure that identified risks are dealt with promptly. DCLP Global Services Limited is a company registered in the Isle of Man; registration number 132819C, registered office address Fourth Floor, Analyst House, 20-26 Peel Road, Douglas, Isle of Man IM1 4LZ.